IMPORTANT NOTICE - PLEASE READ CAREFULLY
BY CREATING AN ACCOUNT OR USING THE LYTYR APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
THIS AGREEMENT CONTAINS:
- A MANDATORY ARBITRATION PROVISION (Section 18) that requires you to submit claims to binding individual arbitration rather than court proceedings, and waives your right to participate in class action lawsuits
- AGGRESSIVE LIMITATIONS OF LIABILITY (Section 14) that significantly limit our legal responsibility to you
- CRITICAL DISCLAIMERS about the App not providing medical, mental health, or therapeutic services
- AGE RESTRICTIONS requiring you to be 18 years or older
- USER ACKNOWLEDGMENTS regarding your mental and emotional fitness to use the App
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE LYTYR APP.
1. ACCEPTANCE OF TERMS
1.1 Agreement to Terms
These Terms of Service (the "Terms," "Agreement," or "TOS") constitute a legally binding agreement between you ("you," "your," or "User") and Lytyr, operating as a sole proprietorship (the "Company," "we," "us," or "our"), governing your access to and use of the Lytyr mobile application (the "App" or "Service").
By:
- Creating an account
- Accessing or using the App
- Clicking "I Accept" or "I Agree" during registration
- Otherwise indicating acceptance
You acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
1.2 Modifications to Terms
We reserve the right to modify, update, or change these Terms at any time, in our sole discretion. When we make material changes, we will:
- Update the "Last Updated" date at the top of these Terms
- Notify you via email or in-App notification
- Require your acceptance of the updated Terms to continue using the App
Your continued use of the App after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must immediately stop using the App and delete your account.
1.3 Additional Terms
Certain features or services may be subject to additional terms and conditions, which will be presented to you at the time you access those features. Those additional terms are incorporated into these Terms by reference.
2. ELIGIBILITY AND AGE REQUIREMENTS
2.1 Age Requirement - 18 Years or Older
YOU MUST BE AT LEAST 18 YEARS OF AGE TO USE THE LYTYR APP.
The App is intended solely for users who are 18 years of age or older. By using the App, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into this binding Agreement
- You are not prohibited from using the App under applicable law
2.2 Age Verification
We reserve the right to request proof of age at any time. If we discover that you have provided false information about your age or are under 18 years old, we will immediately terminate your account without notice or refund.
2.3 No Access for Minors
We do not knowingly collect information from, market to, or allow use by anyone under the age of 18. If you are a parent or guardian and believe your child under 18 has created an account, please contact us immediately at [your contact email], and we will delete the account.
2.4 Jurisdiction-Specific Requirements
You are responsible for ensuring that your use of the App complies with all laws, regulations, and age requirements in your jurisdiction. If your jurisdiction requires a higher minimum age, that higher age applies to you.
3. USER ACCOUNT AND REGISTRATION
3.1 Account Creation
To use the App, you must:
- Create an account by providing accurate and complete information
- Provide a valid email address
- Create a secure password
- Complete any additional onboarding steps required by the App
- Accept these Terms and our Privacy Policy
3.2 Account Responsibilities
You are solely responsible for:
- Maintaining the confidentiality of your account credentials (username and password)
- All activities that occur under your account, whether authorized or unauthorized
- Any actions taken through your account
- Immediately notifying us of any unauthorized access or security breach
You acknowledge and agree that we will assume that anyone using your account is you or is authorized by you, and you will be held responsible for all activities conducted through your account.
3.3 Account Information Accuracy
You represent and warrant that:
- All information you provide during registration and thereafter is true, accurate, current, and complete
- You will promptly update your account information to maintain its accuracy
- You will not impersonate any person or entity or misrepresent your affiliation with any person or entity
Providing false, inaccurate, or misleading information is grounds for immediate account termination.
3.4 Account Security
You agree to:
- Use a strong, unique password for your account
- Not share your password with anyone
- Not allow others to access your account
- Enable device security features (passcode, biometric authentication) to protect your account
- Log out of your account when using shared or public devices
We are not liable for any loss or damage arising from your failure to maintain account security.
3.5 One Account Per User
You may only create and maintain one account. Creating multiple accounts, using another person's account, or allowing others to use your account is strictly prohibited and may result in termination of all associated accounts.
3.6 Non-Transferability
Your account is personal to you and may not be sold, transferred, assigned, or shared with any other person or entity without our prior written consent.
4. SUBSCRIPTION, PAYMENTS, AND REFUNDS
4.1 Subscription Model
Lytyr operates on a paid subscription model with a 7-day free trial for new users. After the free trial period ends, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires.
4.2 Apple In-App Purchases
All subscription payments, billing, and refunds are handled exclusively through Apple's In-App Purchase system.
By subscribing to Lytyr, you agree that:
- Your subscription will be charged to your Apple ID account
- All billing is processed by Apple, not by Lytyr
- Apple's terms and conditions for In-App Purchases apply to your subscription
- Payment will be charged to your Apple ID account at confirmation of purchase
For more information about Apple's In-App Purchase policies, please see: https://www.apple.com/legal/internet-services/itunes/
4.3 Free Trial
New users are eligible for a 7-day free trial. During the free trial:
- You have full access to all App features
- You will not be charged
- Your subscription will automatically convert to a paid subscription at the end of the 7-day trial period unless you cancel
To avoid being charged, you must cancel your subscription at least 24 hours before the end of the free trial period.
Free trial eligibility is determined in our sole discretion. We reserve the right to:
- Limit free trial availability to one per user, per Apple ID, or per payment method
- Modify or discontinue free trial offers at any time
- Deny free trial access if we suspect fraud or abuse
4.4 Automatic Renewal
Your subscription will automatically renew at the end of each billing cycle (monthly or annual, depending on your selected plan) unless you cancel before the renewal date.
By subscribing, you authorize Apple to charge your Apple ID account:
- At the end of the free trial period (if applicable)
- At the end of each billing cycle for recurring subscription fees
- For any applicable taxes
Subscription prices may change at any time. You will be notified of price changes in advance, and the new price will apply to your next billing cycle after the notice period.
4.5 Cancellation
You may cancel your subscription at any time through Apple's subscription management settings.
To cancel:
- Go to your iPhone Settings
- Tap your name at the top
- Tap "Subscriptions"
- Select your Lytyr subscription
- Tap "Cancel Subscription"
Alternatively, you may cancel through the App Store app or iTunes on your computer.
Cancellation must be completed at least 24 hours before the next billing cycle to avoid being charged for the next period.
Upon cancellation:
- You will retain access to paid features until the end of your current billing period
- You will not be charged for subsequent billing periods
- Your account will revert to limited or no access after your paid period expires
We do not process cancellations. All cancellations must be completed through Apple's subscription system.
4.6 Refunds
All refund requests are handled exclusively by Apple, not by Lytyr.
Refunds are granted on a case-by-case basis at Apple's sole discretion, in accordance with Apple's refund policies. We have no control over Apple's refund decisions.
General Refund Policy:
- Subscriptions are generally non-refundable
- If you cancel your subscription, you will not receive a refund for the current billing period
- No refunds or credits will be issued for partial subscription periods
- If you purchased through Apple and want to request a refund, you must contact Apple directly
To request a refund from Apple:
- Go to https://reportaproblem.apple.com/
- Sign in with your Apple ID
- Find your Lytyr subscription purchase
- Select "Request a Refund" and follow the instructions
Exceptions: We may consider refunds in extraordinary circumstances, such as:
- Technical issues that prevent you from using the App for an extended period (and we were unable to resolve them)
- Unauthorized charges due to account security breaches (that were not your fault)
- Billing errors
To request an exceptional refund, contact us at [your support email] with:
- Your account email address
- Apple transaction ID
- Detailed explanation of the issue
- Any supporting documentation
We will review your request and, if approved, will work with Apple to process the refund. We make no guarantees that refund requests will be approved.
4.7 Taxes
You are responsible for all taxes, duties, and other governmental charges associated with your subscription. Subscription prices do not include any applicable sales tax, value-added tax (VAT), goods and services tax (GST), or other taxes, which will be added to your purchase price where required by law.
4.8 Payment Information
Because all payments are processed by Apple, we do not collect, store, or have access to your payment information (credit card, billing address, etc.). All payment data is handled securely by Apple in accordance with their privacy and security policies.
4.9 Billing Disputes
Any billing disputes, payment issues, or questions about charges must be directed to Apple Support. We do not have access to billing or transaction details and cannot resolve payment disputes.
4.10 Account Termination for Non-Payment
If Apple is unable to process payment for your subscription (due to insufficient funds, expired payment method, etc.):
- Your subscription will be suspended
- You will lose access to paid features
- We may terminate your account if payment issues are not resolved
We are not responsible for any loss of data or access resulting from payment failures.
5. LICENSE AND INTELLECTUAL PROPERTY
5.1 Limited License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Download and install the App on devices you own or control
- Access and use the App solely for your personal, non-commercial use
This license does not grant you any ownership rights in the App or its content.
5.2 License Restrictions
You agree that you will NOT:
- Copy, modify, adapt, translate, or create derivative works of the App
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
- Remove, alter, or obscure any copyright, trademark, or proprietary notices on the App
- Rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make the App available to third parties
- Use the App for any commercial purpose or in any way that violates applicable law
- Attempt to gain unauthorized access to any portion of the App, other user accounts, or any systems or networks connected to the App
- Use any automated system (bots, scrapers, etc.) to access or use the App
- Interfere with or disrupt the App, servers, or networks connected to the App
- Transmit viruses, malware, or other harmful code through the App
- Use the App to harass, abuse, threaten, or harm others
- Impersonate any person or entity or falsely represent your affiliation with any person or entity
- Access or use the App to build a competitive product or service
- Probe, scan, or test the vulnerability of the App or any related system or network
- Circumvent any security measures, access controls, or usage limits
Violation of these restrictions may result in immediate termination of your license and account, and may subject you to legal liability.
5.3 Ownership of Lytyr
The App and all related intellectual property rights, including but not limited to:
- Software code, algorithms, and architecture
- User interface, design, and visual elements
- Trademarks, logos, and branding
- Content, features, and functionality
- Documentation and materials
are owned by Lytyr and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Nothing in these Terms grants you any ownership or proprietary rights in the App.
5.4 User Content Ownership
You retain all ownership rights to the content you create, upload, or submit through the App ("User Content"), including:
- Journal entries
- Notes and reflections
- Habit tracking data
- Messages and chat interactions with the AI assistant
- Goals, intentions, and personal information
- Any other content you input into the App
We do not claim ownership of your User Content.
5.5 License to Use Your Content
To provide the App's features and functionality, you grant us a limited, non-exclusive, worldwide, royalty-free license to:
- Store your User Content on our servers (via Supabase)
- Process your User Content through our AI service provider (OpenAI) to generate insights, responses, and personalized features
- Display your User Content back to you within the App
- Create backups of your User Content for data redundancy and recovery
- Use your User Content as necessary to provide, maintain, improve, and secure the App
This license is solely for the purpose of operating the App and providing services to you. We will not:
- Share your User Content publicly
- Sell your User Content to third parties
- Use your User Content to train AI models (unless you provide explicit, separate consent)
- Share your User Content for marketing or advertising purposes
This license terminates when you delete your User Content or your account, except that:
- We may retain backup copies for up to 90 days
- We may retain anonymized, aggregated data that cannot identify you
5.6 Feedback and Suggestions
If you provide us with feedback, suggestions, ideas, or other input about the App ("Feedback"), you grant us an unlimited, perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the App without compensation or attribution to you.
You waive any rights you may have to compensation or credit for Feedback.
5.7 Trademarks
"Lytyr" and related logos, trademarks, and service marks are proprietary to us. You may not use our trademarks without our prior written permission. All other trademarks referenced in the App are the property of their respective owners.
6. USER CONTENT AND CONDUCT
6.1 Responsibility for User Content
You are solely responsible for all User Content you create, upload, or share through the App. You represent and warrant that:
- You own or have the necessary rights to all User Content you submit
- Your User Content does not violate any third-party rights (copyright, trademark, privacy, publicity, etc.)
- Your User Content does not violate these Terms or applicable law
- Your User Content is accurate and not misleading
6.2 Prohibited Content
You agree that you will NOT create, upload, or share User Content that:
- Is illegal, fraudulent, defamatory, libelous, or violates any law or regulation
- Infringes on any intellectual property rights, privacy rights, or other rights of third parties
- Contains viruses, malware, or other harmful code
- Harasses, threatens, abuses, or harms others
- Promotes violence, self-harm, suicide, or dangerous activities
- Contains hate speech, discrimination, or incitement based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
- Contains sexually explicit or pornographic material
- Exploits or endangers minors in any way
- Promotes illegal drugs or controlled substances
- Is spam, advertising, or unsolicited commercial content
- Impersonates any person or entity or misrepresents your affiliation
- Contains false, misleading, or deceptive information
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, in our sole discretion.
6.3 Prohibited Conduct
You agree that you will NOT:
- Use the App for any unlawful purpose or in violation of these Terms
- Violate any applicable local, state, national, or international law or regulation
- Attempt to gain unauthorized access to the App, other user accounts, or our systems
- Interfere with or disrupt the App or servers or networks connected to the App
- Use the App to transmit spam, chain letters, or unsolicited messages
- Collect or harvest information about other users without their consent
- Use the App to stalk, harass, or harm others
- Create fake accounts or use another person's account without permission
- Engage in any fraudulent or deceptive activity
- Abuse or exploit vulnerabilities in the App
- Violate our Privacy Policy
6.4 Monitoring and Enforcement
While we have no obligation to monitor User Content or user conduct, we reserve the right to:
- Monitor, review, or access User Content to ensure compliance with these Terms, investigate violations, respond to legal requests, or protect our rights and the rights of others
- Remove or disable access to any User Content that violates these Terms or is otherwise objectionable
- Suspend or terminate accounts for violations of these Terms
- Report illegal activity to law enforcement or regulatory authorities
- Cooperate with law enforcement investigations
You acknowledge that you have no expectation of privacy in any User Content or communications within the App to the extent permitted by our Privacy Policy and applicable law.
6.5 No Endorsement
We do not endorse, support, represent, or guarantee the truthfulness, accuracy, or reliability of any User Content. User Content represents the views of the individual user, not Lytyr.
6.6 Backup Your Data
While we take reasonable measures to back up your data, you are solely responsible for creating your own backups of your User Content. We strongly recommend that you regularly export and save your journal entries and other important data.
We are not responsible for any loss, corruption, or deletion of your User Content for any reason.
7. THIRD-PARTY SERVICE PROVIDERS
7.1 Use of Third-Party Providers
To provide the App's features and functionality, we use the following third-party service providers:
Supabase (Database, Storage, and Authentication):
- Supabase hosts and stores all user data, including account information, journal entries, habit data, and app content
- Supabase provides authentication and real-time data synchronization services
- Your data is stored on Supabase's secure cloud infrastructure
- Supabase's terms of service and privacy policy apply to their services
- For more information: https://supabase.com/privacy
OpenAI (AI Processing and Language Models):
- OpenAI powers the AI chat assistant, journal analysis, and personalized insights features
- When you use AI features, your journal entries, messages, and related data are sent to OpenAI's servers for processing
- OpenAI may retain your data for up to 30 days for abuse monitoring and safety purposes
- OpenAI does not use your data to train or improve their models (unless you explicitly opt in, which Lytyr does not)
- OpenAI's terms of service and privacy policy apply to their services
- For more information: https://openai.com/privacy
7.2 Third-Party Terms
Your use of the App is also governed by the terms and conditions and privacy policies of these third-party providers. You acknowledge and agree that:
- You are bound by the terms of service of Apple (for in-app purchases), Supabase, and OpenAI
- We are not responsible for the actions, policies, or services of these third parties
- We do not control and are not liable for how these third parties use, store, or protect your data (beyond our contractual agreements with them)
7.3 Third-Party Links
The App may contain links to third-party websites, apps, or services. These links are provided for convenience only. We do not endorse, control, or assume responsibility for any third-party content, services, or privacy practices.
Your use of third-party websites or services is at your own risk and subject to their terms and conditions.
7.4 Changes to Third-Party Providers
We reserve the right to change, add, or remove third-party service providers at any time without notice. We will update our Privacy Policy to reflect any material changes in third-party providers.
8. DISCLAIMERS - PLEASE READ CAREFULLY
8.1 NOT MEDICAL, MENTAL HEALTH, OR THERAPEUTIC SERVICES
LYTYR IS A JOURNALING AND WELLNESS TRACKING APP. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL, MENTAL HEALTH, PSYCHOLOGICAL, PSYCHIATRIC, OR THERAPEUTIC SERVICES.
BY USING THE APP, YOU ACKNOWLEDGE AND AGREE THAT:
The App Does NOT Provide:
- Medical advice, diagnosis, or treatment
- Mental health counseling, psychotherapy, or psychiatric care
- Crisis intervention or emergency mental health services
- Professional healthcare services of any kind
- Therapeutic or clinical treatment
- Medical supervision or monitoring
The AI Assistant is NOT:
- A licensed therapist, psychologist, psychiatrist, counselor, or healthcare professional
- Trained to provide clinical mental health treatment
- A replacement for professional mental health care
- Capable of diagnosing or treating mental health conditions
- Designed to handle mental health crises or emergencies
AI-Generated Content:
- AI-generated insights, suggestions, and responses are for informational and reflective purposes only
- AI cannot understand the full context of your life, situation, or mental health
- AI may produce inaccurate, incomplete, or inappropriate information
- AI responses are based on patterns in data, not professional clinical judgment
- You should not rely on AI-generated content as a substitute for professional advice
8.2 Consult Healthcare Professionals
YOU ACKNOWLEDGE AND AGREE THAT:
- You should always consult qualified healthcare professionals for medical, mental health, psychological, or psychiatric advice, diagnosis, and treatment
- You should not disregard, avoid, or delay obtaining professional medical or mental health advice because of anything you read, experience, or receive from the App
- You should not stop taking medications, change treatment plans, or make healthcare decisions based on AI-generated content or App features without consulting your healthcare provider
- If you are experiencing a mental health crisis, suicidal thoughts, self-harm urges, or psychiatric emergency, you must immediately contact emergency services or a crisis hotline:
- United States: National Suicide Prevention Lifeline: 988 or 1-800-273-8255
- United Kingdom: Samaritans: 116 123
- European Union: Find local crisis resources at https://www.iasp.info/resources/Crisis_Centres/
- Emergency Services: 911 (US), 999 (UK), 112 (EU)
8.3 User Responsibility and Assumption of Risk
BY USING THE APP, YOU ACKNOWLEDGE, REPRESENT, AND WARRANT THAT:
- You are mentally and emotionally stable enough to use a journaling and wellness tracking app
- You are not in crisis or experiencing acute mental health symptoms that require immediate professional intervention
- You understand that the App is a tool for self-reflection and personal growth, not a treatment or therapeutic intervention
- You assume all risks associated with using the App, including any psychological, emotional, or mental health effects
- You are solely responsible for your mental health, wellbeing, and any decisions you make based on your use of the App
- You will discontinue use of the App and seek professional help if you experience any adverse psychological or emotional effects
- You will use the App only as intended and in accordance with these Terms
WE DO NOT GUARANTEE ANY SPECIFIC OUTCOMES, RESULTS, OR BENEFITS FROM USING THE APP. INDIVIDUAL RESULTS VARY.
8.4 Limitation of Professional Advice
The App may provide general wellness information, reflective prompts, or educational content. None of this content constitutes professional advice in any field, including but not limited to:
- Medical or healthcare advice
- Mental health or psychological advice
- Legal advice
- Financial advice
- Relationship or family counseling
- Career counseling or coaching
You should consult qualified professionals in the relevant field for advice specific to your situation.
8.5 No Guarantees of Accuracy or Reliability
WE DO NOT GUARANTEE THAT:
- The App will be accurate, complete, reliable, or error-free
- AI-generated content will be accurate, appropriate, or helpful
- The App will meet your specific needs or expectations
- Use of the App will result in any particular outcome or benefit
- The App will be available at all times without interruption
YOU ACKNOWLEDGE THAT THE APP IS PROVIDED "AS IS" AND YOU USE IT AT YOUR OWN RISK.
8.6 AI Limitations and Errors
YOU ACKNOWLEDGE AND AGREE THAT:
- Artificial intelligence technology has inherent limitations and may produce errors, inaccuracies, or inappropriate content
- AI-generated insights may be incomplete, misleading, or wrong
- AI cannot understand context, nuance, or individual circumstances the way a human professional can
- AI may occasionally generate content that is insensitive, offensive, or harmful despite our safety measures
- We are not responsible for any errors, inaccuracies, or harm resulting from AI-generated content
- You should verify any important information and not rely solely on AI-generated content for significant decisions
8.7 Not Suitable for Everyone
Journaling, self-reflection, and wellness tracking may not be appropriate or beneficial for everyone. These activities may:
- Trigger traumatic memories or emotional distress
- Cause temporary psychological discomfort
- Not be suitable for individuals with certain mental health conditions
- Require professional guidance for some individuals
If you have any concerns about whether the App is appropriate for you, consult a mental health professional before using it.
8.8 No Relationship Created
Use of the App does not create any professional relationship between you and Lytyr, including but not limited to:
- Doctor-patient relationship
- Therapist-client relationship
- Counselor-client relationship
- Fiduciary relationship
- Advisory relationship
9. APP AVAILABILITY AND UPDATES
9.1 Service Availability
We strive to make the App available 24/7, but we do not guarantee uninterrupted or error-free access.
The App may be unavailable due to:
- Scheduled maintenance
- Technical issues or system failures
- Network or server problems
- Cyber-attacks, security incidents, or malware
- Third-party service provider outages (Supabase, OpenAI, Apple)
- Force majeure events (see Section 15)
We are not liable for any downtime, service interruptions, or inability to access the App.
9.2 Modifications to the App
We reserve the right, in our sole discretion, to:
- Modify, update, enhance, or discontinue any feature, functionality, or aspect of the App at any time
- Add or remove features without notice
- Change how the App operates or looks
- Discontinue the App entirely
We are not obligated to maintain, support, or continue to offer any specific features.
9.3 Mandatory Updates
We may require you to install App updates to continue using the Service.
When a mandatory update is available:
- You will be presented with a non-dismissible notification requiring you to update
- You will not be able to access the App until you install the update
- You must update to the latest version to continue using the App
If you choose not to update, you will lose access to the App. We are not responsible for any loss of access or data resulting from your failure to update.
Updates may:
- Add new features or improve existing features
- Fix bugs and security vulnerabilities
- Change the user interface or user experience
- Require acceptance of revised Terms of Service
- Remove features or functionality
9.4 iOS Platform Requirements
The App is designed for iOS devices. We do not guarantee compatibility with:
- Older iOS versions (we may require the latest or recent iOS version)
- Jailbroken or modified devices
- Unauthorized or third-party iOS installations
- Future iOS versions (until we release compatible updates)
You are responsible for maintaining a compatible iOS device and operating system version.
9.5 No Android or Web Version
Currently, the App is available only on iOS. We have no obligation to develop or release versions for:
- Android
- Web browsers
- Other mobile or desktop platforms
Any future platform releases are at our sole discretion.
10. DATA AND PRIVACY
10.1 Privacy Policy
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
10.2 Data Storage and Processing
You acknowledge and consent that:
- Your data is stored on Supabase's servers (which may be located in the United States or European Union, depending on your region selection)
- Your journal entries and messages are processed by OpenAI's AI systems (located in the United States) when you use AI features
- Data may be transferred internationally as described in our Privacy Policy
- We have implemented appropriate safeguards (Data Processing Agreements, Standard Contractual Clauses) with our service providers
10.3 Data Security
While we implement reasonable security measures to protect your data, we cannot guarantee absolute security. You acknowledge that:
- No internet transmission or electronic storage is 100% secure
- Unauthorized access, hacking, data breaches, or security incidents may occur despite our precautions
- You use the App at your own risk
- We are not responsible for unauthorized access to or disclosure of your data except as required by applicable law
10.4 Data Retention
We retain your data as described in our Privacy Policy. When you delete your account:
- Your data will be permanently deleted within 30 days
- Backups containing your data may be retained for up to 90 days before deletion
- We may retain limited information if required by law (e.g., tax or legal compliance)
10.5 Data Export
You may export your data at any time using the App's data export feature. We strongly recommend that you regularly export and back up your important data.
10.6 No Guarantee Against Data Loss
WE ARE NOT RESPONSIBLE FOR ANY LOSS, CORRUPTION, OR DELETION OF YOUR DATA FOR ANY REASON, INCLUDING BUT NOT LIMITED TO:
- Technical failures or bugs
- Server or database failures
- Cyber-attacks or security breaches
- User error or accidental deletion
- Account termination or suspension
- Service discontinuation
- Force majeure events
YOU ARE SOLELY RESPONSIBLE FOR BACKING UP YOUR DATA.
11. ACCOUNT SUSPENSION AND TERMINATION
11.1 Termination by You
You may terminate your account at any time by:
- Using the "Delete Account" feature in the App settings
- Contacting us at [your support email]
Upon termination:
- Your access to the App will be immediately revoked
- Your data will be deleted in accordance with our Privacy Policy (within 30 days)
- You will not receive a refund for any unused portion of your subscription
- These Terms will continue to apply to the extent necessary to resolve disputes or enforce our rights
11.2 Termination by Us
We reserve the right to suspend or terminate your account, with or without notice, for any reason, including but not limited to:
- Violation of these Terms
- Violation of our Privacy Policy or other policies
- Prohibited conduct or prohibited content (Section 6)
- Fraudulent activity or providing false information
- Non-payment or payment failure
- Chargebacks or payment disputes
- Abusive, harassing, or harmful behavior toward other users or our staff
- Illegal activity or violation of applicable laws
- Security threats or attempts to compromise the App
- Misuse or abuse of the App or its features
- Creating multiple accounts or using another person's account
- Attempting to circumvent security measures or usage restrictions
- Any conduct that we determine, in our sole discretion, is harmful to the App, other users, or our business
11.3 Immediate Termination
We reserve the right to immediately terminate your account without warning or opportunity to cure violations in cases involving:
- Severe Terms violations
- Illegal activity
- Fraud or deception
- Security threats
- Harm to others
- Abuse of our staff
- Repeat violations after prior warnings
11.4 Investigation and Suspension
We reserve the right to suspend your account temporarily while we investigate potential violations, security issues, or other concerns. During suspension:
- You will not be able to access your account
- Your data will be preserved
- We may request additional information from you
- We will notify you of the reason for suspension and expected duration (unless doing so would compromise an investigation or legal process)
11.5 Effects of Termination
Upon termination of your account by you or us:
- Your right to access and use the App immediately ceases
- You will lose access to all User Content and App features
- Your User Content will be deleted in accordance with our Privacy Policy
- You will not receive a refund for any unused subscription period (unless required by law)
- We may retain certain information as required by law or for legitimate business purposes (fraud prevention, legal compliance, dispute resolution)
- Sections of these Terms that by their nature should survive termination will continue to apply (including disclaimers, limitations of liability, indemnification, dispute resolution, and intellectual property provisions)
11.6 No Liability for Termination
WE ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR TERMINATION OR SUSPENSION OF YOUR ACCOUNT OR ACCESS TO THE APP.
11.7 Re-Activation
If your account is terminated for violations, you may not create a new account unless we formally invite you to do so in writing.
Attempting to circumvent a termination by creating a new account is a violation of these Terms and may result in permanent bans and legal action.
12. INTELLECTUAL PROPERTY INFRINGEMENT
12.1 DMCA Compliance
We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content in the App infringes your copyright, you may submit a DMCA takedown notice to our designated Copyright Agent.
DMCA Notice Requirements: Your notice must include:
- Your physical or electronic signature
- Identification of the copyrighted work claimed to have been infringed
- Identification of the allegedly infringing material and information sufficient to locate it
- Your contact information (name, address, telephone number, email address)
- A statement that you have a good faith belief that the use is not authorized by the copyright owner
- A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner
Send DMCA Notices to: [Your DMCA designated agent contact information] Email: [DMCA email]
12.2 Counter-Notification
If your content was removed due to a DMCA notice and you believe the removal was improper, you may submit a counter-notification to our Copyright Agent containing:
- Your physical or electronic signature
- Identification of the material removed and its prior location
- A statement, under penalty of perjury, that you have a good faith belief the material was removed by mistake or misidentification
- Your name, address, and telephone number
- A statement consenting to the jurisdiction of the federal court in your district (or our location if outside the United States) and that you will accept service of process from the complaining party
12.3 Repeat Infringer Policy
We will terminate the accounts of users who are repeat copyright infringers in appropriate circumstances and in our sole discretion.
13. WARRANTIES AND REPRESENTATIONS
13.1 Your Warranties
By using the App, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into this Agreement
- You are mentally and emotionally stable and fit to use a journaling and wellness app
- You are not in crisis or experiencing acute mental health symptoms requiring immediate professional intervention
- All information you provide is true, accurate, and complete
- You own or have the rights to all User Content you submit
- Your use of the App does not violate any applicable law or regulation
- You will comply with these Terms and all applicable laws
BY ACCEPTING THESE TERMS, YOU CERTIFY THAT YOU MEET THESE REQUIREMENTS.
13.2 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement
- Warranties that the App will be uninterrupted, timely, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of the App's content, features, or AI-generated output
- Warranties that defects or errors will be corrected
- Warranties that the App or servers are free from viruses, malware, or other harmful components
- Any warranties arising from course of dealing, usage, or trade
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT:
- The suitability of the App for your specific needs
- The results or outcomes you may achieve from using the App
- The accuracy, reliability, or quality of AI-generated content
- The availability or performance of third-party services (Supabase, OpenAI, Apple)
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU, BUT WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
14. LIMITATION OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY LIMITS OUR LEGAL LIABILITY TO YOU.
14.1 Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LYTYR, ITS OWNER, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or business opportunities
- Loss of data, files, or User Content
- Loss of goodwill or reputation
- Emotional distress, psychological harm, or mental anguish
- Personal injury, bodily injury, or death (except as caused by gross negligence or willful misconduct)
- Cost of substitute goods or services
- Service interruptions or downtime
- Security breaches or unauthorized access to your data
- Errors, inaccuracies, or harmful content from AI-generated output
- Decisions or actions you take based on the App or AI-generated content
- Any harm resulting from your use or inability to use the App
THIS EXCLUSION APPLIES REGARDLESS OF:
- The legal theory (contract, tort, negligence, strict liability, or otherwise)
- Whether we were advised of the possibility of such damages
- Whether such damages were foreseeable
14.2 Cap on Total Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF:
(A) $100 USD, OR (B) THE TOTAL AMOUNT YOU PAID TO LYTYR (VIA APPLE IN-APP PURCHASES) IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
IF YOU HAVE NOT PAID ANYTHING (E.G., DURING A FREE TRIAL), OUR TOTAL LIABILITY IS LIMITED TO $100 USD.
This limitation applies to all claims collectively, not to each individual claim.
14.3 Scope of Limitation
These limitations of liability apply to:
- Any claims arising from your use of or inability to use the App
- Any errors, bugs, or defects in the App
- Any loss or corruption of data
- Any unauthorized access to your account or data
- Any AI-generated content or errors therein
- Any service interruptions or downtime
- Any third-party conduct or content
- Any breach of these Terms by us
- Any failure to provide the Service as described
14.4 Specific Disclaimers
WE ARE NOT LIABLE FOR:
- Mental health outcomes: Any mental health, psychological, or emotional effects resulting from your use of the App, including worsening of mental health conditions, emotional distress, or psychiatric harm
- AI errors: Any harm, loss, or damage resulting from reliance on AI-generated content, including inaccurate, inappropriate, or harmful AI output
- Data loss: Any loss, corruption, or deletion of your User Content or data for any reason
- Third-party actions: Actions or omissions of third-party service providers (Supabase, OpenAI, Apple) or other third parties
- Your decisions: Any decisions, actions, or consequences resulting from your use of the App or reliance on App content
- Security breaches: Unauthorized access to, or disclosure of, your account or data (except as required by law)
- Force majeure: Any events beyond our reasonable control (see Section 15)
14.5 Exceptions to Limitation of Liability
These limitations of liability DO NOT apply to:
- Gross negligence or willful misconduct by Lytyr
- Fraud or fraudulent misrepresentation by Lytyr
- Death or personal injury caused by Lytyr's gross negligence or willful misconduct
- Violations of law that cannot be limited by contract
- Any other liability that cannot be limited or excluded by applicable law
14.6 Basis of the Bargain
You acknowledge and agree that these limitations of liability are a fundamental basis of our agreement. The fees charged for the App reflect this allocation of risk. Without these limitations, we could not offer the App at the current price.
14.7 Jurisdiction-Specific Provisions
Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties. In such jurisdictions, the above exclusions and limitations shall apply to the maximum extent permitted by law.
If any provision of this Section 14 is found to be unenforceable, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.
15. FORCE MAJEURE
15.1 Definition of Force Majeure Events
We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is due to events beyond our reasonable control ("Force Majeure Events"), including but not limited to:
- Acts of God: Earthquakes, floods, hurricanes, tornadoes, wildfires, tsunamis, pandemics, epidemics, or other natural disasters
- Government actions: Laws, regulations, orders, embargoes, sanctions, or government restrictions
- War and conflict: War, terrorism, civil unrest, riots, insurrection, or military action
- Labor disruptions: Strikes, lockouts, or labor disputes (including those involving our service providers)
- Cyber incidents: Cyber-attacks, DDoS attacks, hacking, malware, ransomware, or other cybersecurity incidents
- Infrastructure failures: Internet service provider failures, telecommunications failures, power outages, or utility failures
- Third-party failures: Failure of third-party service providers (Supabase, OpenAI, Apple, cloud providers, hosting services) to provide services
- Technical failures: Severe technical failures, server crashes, or system malfunctions beyond our control
- Other unforeseeable events: Any other events beyond our reasonable control and not caused by our fault or negligence
15.2 Effect of Force Majeure
During a Force Majeure Event:
- Our obligations under these Terms will be suspended to the extent affected by the Force Majeure Event
- We will not be liable for any delay, failure, or interruption in providing the App or services
- We will make reasonable efforts to resume normal operations as soon as practicable
- We will provide notice of the Force Majeure Event when reasonably possible
15.3 Termination Due to Force Majeure
If a Force Majeure Event continues for more than 30 consecutive days, either party may terminate this Agreement by providing written notice to the other party. Upon such termination:
- Your access to the App will cease
- You will not receive a refund for any unused subscription period
- We will delete your data in accordance with our Privacy Policy
16. INDEMNIFICATION
16.1 Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless Lytyr, its owner, employees, agents, contractors, service providers, and licensors (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or related to:
- Your use or misuse of the App
- Your violation of these Terms
- Your violation of any applicable law or regulation
- Your User Content or any content you submit, post, or transmit through the App
- Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
- Any false, inaccurate, or misleading information you provide
- Your fraud, negligence, or willful misconduct
- Any harm caused to other users or third parties as a result of your actions
16.2 Defense and Settlement
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims.
You may not settle any claim subject to indemnification without our prior written consent.
16.3 Survival
This indemnification obligation survives termination of these Terms and your use of the App.
17. APPLE-SPECIFIC TERMS
17.1 Acknowledgment
You acknowledge that:
- These Terms are between you and Lytyr, not Apple
- Lytyr, not Apple, is solely responsible for the App and its content
- Apple has no obligation to provide maintenance or support services for the App
17.2 Scope of License
The license granted to you is limited to a non-transferable license to use the App on Apple devices that you own or control, as permitted by Apple's App Store Terms of Service.
17.3 Third-Party Beneficiary
Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to your use of the App. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
17.4 Apple Not Responsible
Apple is not responsible for:
- The App or its content
- Maintenance or support of the App
- Product warranty claims
- Intellectual property infringement claims related to the App
- Any claims related to your use of the App, including product liability, consumer protection, or regulatory compliance
17.5 Product Warranty
To the extent the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. Apple has no other warranty obligation with respect to the App.
17.6 Claims and Compliance
You acknowledge that:
- Lytyr, not Apple, is responsible for addressing any claims relating to the App or your use of it, including product liability, legal/regulatory compliance, or consumer protection
- The App complies with applicable third-party terms when using the App (e.g., VoIP, location, or camera services)
- Apple and its subsidiaries are third-party beneficiaries of these Terms
17.7 Export Restrictions
You represent and warrant that:
- You are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country
- You are not listed on any U.S. Government list of prohibited or restricted parties
18. DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
18.1 Mandatory Arbitration
YOU AND LYTYR AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING INDIVIDUAL ARBITRATION, EXCEPT AS PROVIDED BELOW.
By agreeing to these Terms, you waive your right to:
- Have disputes heard in court before a judge or jury
- Participate in class action lawsuits or class-wide arbitration
18.2 Covered Disputes
The following disputes are subject to mandatory arbitration:
- Any dispute arising from or relating to these Terms or their interpretation
- Any dispute arising from your use of or inability to use the App
- Any dispute regarding privacy, data protection, or security
- Any dispute regarding billing, payments, or refunds (to the extent not exclusively handled by Apple)
- Any dispute regarding intellectual property (except injunctive relief for IP infringement, which may be sought in court)
- Any dispute regarding account termination or suspension
18.3 Exceptions to Arbitration
The following disputes are NOT subject to arbitration and may be brought in court:
- Small claims court: You may bring an individual action in small claims court if the claim qualifies
- Injunctive relief for IP infringement: Either party may seek injunctive or equitable relief in court for intellectual property infringement or misappropriation
- Self-help remedies: Either party may exercise self-help remedies, such as account suspension or termination
18.4 Arbitration Procedure
Arbitration Rules: Arbitration shall be conducted in accordance with the American Arbitration Association (AAA) Consumer Arbitration Rules in effect at the time the arbitration is initiated, except as modified by these Terms.
The AAA Rules are available at https://www.adr.org/ or by calling 1-800-778-7879.
Initiating Arbitration: To initiate arbitration, you must send a written notice of dispute to:
- Lytyr
- [Your legal address]
- Email: [legal/disputes email]
The notice must describe the nature of the claim and the relief sought. We will attempt to resolve the dispute informally before proceeding to arbitration.
Arbitration Location: Arbitration will be conducted:
- By telephone or video conference, unless the arbitrator determines an in-person hearing is necessary
- If in-person, in the county or jurisdiction where you reside, unless you and we agree otherwise
Arbitrator: The arbitration will be conducted by a single arbitrator selected in accordance with AAA Rules. The arbitrator must:
- Be a licensed attorney or retired judge
- Have experience in the relevant subject matter (technology, consumer law, or similar)
Arbitration Fees:
- If your claim is for less than $10,000, we will pay all arbitration fees
- If your claim is for $10,000 or more, fees will be allocated according to AAA Rules
- Each party is responsible for their own attorneys' fees, unless the arbitrator awards fees as permitted by law
Arbitration Award:
- The arbitrator may award any relief that a court could award, including damages, injunctive relief, and declaratory relief
- The arbitrator's decision is final and binding
- The award may be entered as a judgment in any court of competent jurisdiction
18.5 Class Action Waiver
YOU AND LYTYR AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
This means:
- No class arbitrations: Arbitrations may not be consolidated or joined with arbitrations involving other users
- No class actions: You waive your right to participate in class action lawsuits
- No representative actions: You may not bring claims on behalf of other users or the general public
- Individual claims only: Each party may only seek relief on an individual basis
Unless both you and we agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
If this class action waiver is found to be unenforceable, the entire arbitration agreement (Section 18) shall be void, and disputes will be resolved in court as provided in Section 18.8.
18.6 Opt-Out Right
You have the right to opt out of this arbitration agreement.
To opt out, you must send written notice to us within 30 days of first accepting these Terms (i.e., creating your account). The opt-out notice must be sent to:
- Lytyr
- [Your legal address]
- Email: [legal/opt-out email]
Your opt-out notice must include:
- Your full name
- Email address associated with your account
- Clear statement that you wish to opt out of the arbitration agreement
If you opt out:
- You will not be bound by the arbitration agreement
- Disputes will be resolved in court as provided in Section 18.8
- You may still use the App (opting out does not affect your access)
If you do not opt out within 30 days, you will be bound by the arbitration agreement.
18.7 Modifications to Arbitration Terms
If we make material changes to this arbitration agreement (Section 18) in the future:
- We will notify you via email or in-App notice
- The changes will apply to disputes arising after the effective date of the changes
- You will have 30 days to opt out of the modified arbitration terms using the procedure in Section 18.6
- If you do not opt out, you will be bound by the modified terms
18.8 Governing Law and Jurisdiction (If Arbitration Does Not Apply)
If the arbitration agreement is void, unenforceable, or if you opt out, the following applies:
Governing Law: These Terms and any disputes shall be governed by the laws of [Your State/Country], without regard to conflict of law principles.
Exclusive Jurisdiction: You and we agree to submit to the exclusive jurisdiction of the courts located in [Your County/City, State/Country] for resolution of any disputes not subject to arbitration.
Waiver of Jury Trial: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS.
18.9 Informal Dispute Resolution
Before initiating arbitration or court proceedings, you agree to first contact us to attempt to resolve the dispute informally. Send a detailed description of the dispute and your proposed resolution to [legal/disputes email].
We will attempt to resolve the dispute within 30 days. If we cannot resolve it informally, either party may proceed to arbitration or court as applicable.
18.10 Time Limit for Claims
You agree that any claim or cause of action arising out of or related to these Terms or the App must be filed within ONE (1) YEAR after the claim or cause of action arose. Otherwise, the claim is permanently barred.
19. GENERAL PROVISIONS
19.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between you and Lytyr regarding your use of the App and supersede all prior agreements, understandings, or communications, whether written or oral.
19.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, shall be severed from these Terms.
19.3 Waiver
Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by us to be effective.
19.4 Assignment
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. Any attempted assignment in violation of this section is void.
We may assign these Terms, in whole or in part, to any third party without your consent, including in connection with a merger, acquisition, reorganization, or sale of assets.
19.5 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights except as expressly provided in Section 17 (Apple-Specific Terms).
19.6 Headings
Section headings are for convenience only and do not affect the interpretation of these Terms.
19.7 Survival
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnification, limitations of liability, dispute resolution, and general provisions.
19.8 Relationship of the Parties
You and Lytyr are independent parties. These Terms do not create any partnership, joint venture, employment, agency, or fiduciary relationship between you and us.
19.9 Notices
Notices to You: We may provide notices to you via:
- Email to the address associated with your account
- In-App notifications or messages
- Posting on the App or our website
Notices to Us: You may provide notices to us at:
- Email: [legal/general contact email]
- Mailing Address: [Your legal address]
Notices are effective when sent (for email) or received (for mail).
19.10 Force and Effect
These Terms are effective as of the date you accept them and remain in effect until terminated in accordance with Section 11.
19.11 Language
These Terms are written in English. If these Terms are translated into other languages, the English version shall prevail in the event of any conflict or inconsistency.
19.12 Export Compliance
You may not use, export, or re-export the App except as authorized by United States law and the laws of the jurisdiction in which the App was obtained. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties.
19.13 Government Users
If you are a U.S. government entity or using the App on behalf of a U.S. government entity, the App is "Commercial Computer Software" and "Commercial Computer Software Documentation" as defined in FAR 12.212 and DFARS 227.7202, and your rights are limited to those granted in these Terms.
19.14 Equitable Remedies
You acknowledge that a breach of these Terms may cause irreparable harm to Lytyr for which monetary damages would be an inadequate remedy. Accordingly, we shall be entitled to seek equitable relief, including injunction and specific performance, in addition to all other remedies available at law or in equity.
19.15 California Residents
If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
20. CONTACT INFORMATION
If you have any questions, concerns, or feedback about these Terms or the App, please contact us at:
Email: [your support/legal email]
Mailing Address: Lytyr [Your legal name and address] [City, State, ZIP] [Country]
For DMCA Notices: [DMCA email]
For Privacy Inquiries: [privacy email]
For Billing/Subscription Issues: Please contact Apple Support, as all billing is handled by Apple.
ACKNOWLEDGMENT AND ACCEPTANCE
BY CREATING AN ACCOUNT, CLICKING "I ACCEPT," OR USING THE LYTYR APP, YOU ACKNOWLEDGE THAT:
✓ You have read and understood these Terms of Service in their entirety ✓ You agree to be bound by these Terms ✓ You are at least 18 years of age ✓ You are mentally and emotionally stable and fit to use the App ✓ You understand that the App does not provide medical, mental health, or therapeutic services ✓ You agree to the mandatory arbitration and class action waiver provisions ✓ You accept the aggressive limitations of liability ✓ You assume all risks associated with using the App
IF YOU DO NOT AGREE, DO NOT USE THE APP.
Last Updated: November 13, 2025 Version: 1.0
Thank you for using Lytyr. We are committed to providing you with a valuable tool for journaling, reflection, and personal growth while protecting our legal rights and yours.